Shipping policy

🚚 Shipping & Delivery Policy

At GoKart, we aim to make your grocery shopping easy, fast, and reliable. Below you’ll find details about how and when we deliver your orders.

📍 Local Delivery (Same-Day Delivery)

We offer same-day local delivery for customers in selected local areas.

  • Orders placed before 7:30 PM are eligible for same-day delivery

  • Same-day delivery is available outside rush hours

  • Delivery depends on order volume, traffic conditions, and availability

While we always try our best to deliver on the same day, delivery times may vary in certain situations.

🇦🇹 Delivery Across Austria

For customers outside our local delivery area, we offer nationwide delivery across Austria.

  • Delivery time: 1–2 business days

  • Orders are carefully packed to ensure product quality during transport

Delivery times may vary depending on location, courier service, and public holidays.

📦 Order Processing

  • Orders are processed on business days

  • Orders placed after the cut-off time or on weekends/public holidays will be processed the next business day

ℹ️ Important Notes

  • Delivery times are estimates, not guarantees

  • We are not responsible for delays caused by factors beyond our control (traffic, weather, courier delays, etc.)

  • If there is any issue with your delivery, please contact us and we’ll be happy to help

📞 Need Help?

If you have questions about your delivery or order, feel free to contact our support team.
We’re always here to help.